We serve food at the restaurant, for collection at the counter, and by our own delivery riders within a limited area around Samayapuram. We do not ship food outside that area and we do not use courier services for food.
Delivery runs within 12.0 km of the restaurant. The charge is ₹30, and delivery is free on orders above ₹500. The exact charge is shown before you pay.
Orders placed for immediate delivery normally reach you within 30 to 60 minutes, depending on kitchen load and traffic on the highway. Times quoted at ordering are estimates, not guarantees. Pre-orders are delivered within the time slot you choose.
Someone needs to be reachable on the phone number given with the order. Our rider will call on arrival. If nobody can be reached after two attempts the food is brought back and the order is treated as delivered.
Collection orders are held at the counter for 30 minutes after the time quoted. Tell us if you are running late and we will hold it longer.
Cauverys Nalam subscription meals are delivered on the schedule agreed when the subscription starts. Pause or skip a day up to 10:00 AM for lunch or 5:00 PM for dinner.